Privacy Policy

Last updated: April 2017

Your privacy is important to us (“Silver”). This Privacy Policy (the “Policy”) discloses our information practices, including our policies regarding the types of information that is gathered and tracked through our web sites and applications, descriptions of how such information is used, and identification of the parties with whom the information may be shared. This Policy will be applicable to the Silver Web sites and applications (each, a “Silver Site”). By voluntarily using a Silver Site and/or providing data or other information via a Silver Site, you are indicating your consent to this Policy and agreement to be bound by its terms.

Personal Information You can visit a Silver Site without telling us who you are and without revealing any information about yourself. There are times, however, when we may need certain personally identifiable information (“Personal Information”) from you. You may choose to provide us with Personal Information (such as your name, email address and company name) through the Silver Site when you elect to register with Silver in order to download our products or access premium content. When you provide Personal Information in order to register with Silver, such Personal Information will be used in order to provide you with access to the requested products, services content and/or information. We may also use the Personal Information to help us understand who is using our products and services and to help us manage business development activities. If you tell us that you do not want us to use this Personal Information as a basis for further contact with you, we will respect your wishes. We will always enable and allow you to unsubscribe from future communications.

Newsletters If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. If you no longer wish to receive our newsletter you may unsubscribe at any time by using the unsubscribe link located at the bottom of each newsletter communication, or visiting our web site unsubscribe page.

Silver App Platform Invitations If you choose to invite others to a Silver App Platform account or project within your organization, we will ask you for the other user’s email address. We will automatically send him/her an email inviting him/her to visit the site. Silver stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Invited users may contact us at support [at] Silver [dot] com to request that we remove this information from our database.

Blog/Forum If you use our blog, forum or AppStore on the Silver Site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs and forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.

Statistical Information We sometimes collect anonymous information from visits to the Silver Site to help us provide better customer service and to make the Silver Site as user friendly as possible. For example, we keep track of the domains from which people visit and we also measure visitor activity on the Silver Site. However, when we do so, we do so in ways that keep the information anonymous. Silver may use this data to analyze trends and statistics and to help us provide better customer service. None of the information described in this paragraph is reviewed at an individual level. None of the information described in the preceding paragraph is reviewed at an individual level.

Links to Other Web Sites The Silver Site may contain links to other Web sites. Silver is not responsible for the privacy practices or the content of such Web sites. The links from a Silver Site do not imply that Silver endorses or has reviewed the third party Web sites. We suggest contacting the operators of those Web sites directly for information on their privacy policies.

Customer Testimonials We post customer testimonials on our web site, which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.

Our Disclosure of Your Personal Information and Other Information Silver is not in the business of selling your Personal Information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you, as set forth below: • Related Companies: We may also share your Personal Information with our subsidiaries, affiliates and other related companies for purposes consistent with this Policy, including sending emails and credit card processing. • Agents, Consultants and Related Third Parties: Silver, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. • Legal Requirements: Silver may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Silver, (iii) act in urgent circumstances to protect the personal safety of users of a Silver Site or the public, or (iv) protect against legal liability.

Security Personal Information collected through the Silver Site is kept in a secure database and all reasonable precautions are taken to secure this data. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from a Silver Site may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to Silver via the Internet. The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

Changes to Our Policy We may change our business and the Silver Site from time to time. As a result, at times it may be necessary for us to make changes to this Policy. Silver reserves the right to update or modify this Policy at any time and from time to time without prior notice. This Policy was last updated on the date indicated above. Your continued use of the Silver Site after any changes or revisions to this Policy shall indicate your agreement with the terms of such revised Policy.

Access to Personal Information and Other Questions You will have the right to contact us to request information about the Personal Information we have collected from you and to request the correction, modification or deletion of such information. To make such a request and/or to pose any other questions regarding this Policy, please contact the Silver Site webmaster via You may also correct, modify or delete inaccuracies by logging into your account and going to the account settings link on the site.

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